Shipping policy
Raw Pearls uses Australia Post's Platinum Express postal service for Domestic deliveries and Federal Express (FedEx) for International deliveries. Freight charges on purchases from Raw Pearls over $2,000 (in any one transaction) will be paid for by Raw Pearls. Freight charges on purchases from Raw Pearls under $2,000 (in any one transaction) will be added to the customer's invoice. Purchased items will be dispatched from our store in Adelaide within 1 to 3 business days from receipt of purchase (excepting circumstances beyond our control).
Raw Pearl's carries insurance through AON Risk Services Australia Limited (AON), however, absolutely NO RESPONSIBILITY will be accepted beyond the limitations of that insurance for lost, stolen or damaged items once those items have been dispatched from our store.
Shipping Options
- Australia Post (Platinum Post): $10,000
- Federal Express (FedEx): $50,000
